Privacy Policy

Furnishup.Inc (“FurnishUp,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website furnishup.ai or use our services (collectively, the “Service”).

1. Information we collect

We collect information you provide directly, and information collected automatically when you use the Service.

• Information you provide: name, email address, room dimensions, style preferences, budget, shipping and billing details when you place an order, and any other information you choose to share.
• Information collected automatically: device and browser information, IP address, pages visited, referring URLs, and similar usage data via cookies and similar technologies.

2. How we use information

• To provide, operate, and improve the Service, including generating room designs and product recommendations.
• To process transactions and coordinate fulfillment with retail partners.
• To communicate with you about your account, updates, security alerts, and (with your consent) marketing.
• To detect, prevent, and respond to fraud, abuse, or security incidents.
• To comply with legal obligations.

3. How we share information

We do not sell your personal information. We share information only as follows:

• Retail partners: when you place an order, we share the information necessary to fulfill it.
• Service providers: hosting, analytics, payment processing, customer support, and similar vendors that operate on our behalf under confidentiality obligations.
• Legal: when required by law, subpoena, or to protect rights, safety, or property.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

4. Your rights

Depending on your jurisdiction (including under GDPR, CCPA, and similar laws), you may have rights to access, correct, delete, port, or restrict processing of your personal information, and to object to certain uses. To exercise these rights, contact us at hello@furnishup.ai.

5. Cookies

We use cookies and similar technologies to operate the Service, remember preferences, and measure usage. You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

6. Data retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. Children

The Service is not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect information from such children.

9. International transfers

We may process and store information outside your country of residence. Where required, we use appropriate safeguards for international data transfers.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy with a new effective date.

11. Contact us

Questions about this policy? Contact us at hello@furnishup.ai.